Delivering Constructive Criticism

Delivering Constructive Criticism

Constructive criticism can be a helpful tool when used with the intent of helping or improving a situation in the workplace. However, it can be one of the most challenging things not only to receive, but also to give. It can often involve various emotions and...

Conflict Resolution

Wherever two or more people come together, there is the possibility of conflict. This course will introduce participants to a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution...
Business Intelligence

Business Intelligence

Many people believe you are born with business intelligence (also known as Business Acumen), which is loosely defined as the ability to assess an external market and make effective decisions. Knowing what is necessary to navigate and create a successful business seems...

Motivating Your Sales Team

Sales can be a tough job, and as a leader of a sales team, it is even harder.  Developing effective leadership skills that will get the results you need is truly an art, but in sales, having a team that is motivated requires educating yourself as a leader, having...